Pricing Policy

1. QUOTE VALIDITY

1.1 Standard Validity Period

All quotations issued by TechTraders are valid for a period of 24 hours from the date and time of issue, unless otherwise specified in writing on the quotation itself.

1.2 Price Fluctuations

Due to the volatile nature of technology products and currency fluctuations, prices are subject to change without notice. We recommend confirming current pricing before placing your order.

1.3 Stock Availability

Quotations are subject to stock availability at the time of order confirmation. Products may be allocated on a first-come, first-served basis.

2. CUSTOMER CONFIRMATION OF GOODS AND SERVICES

2.1 Order Acceptance

The customer is solely responsible for confirming that all goods and services reflected in our quotations meet their specific requirements in terms of quantity, specifications, and suitability for intended use.

2.2 Your Responsibility

By accepting a quotation or placing an order, you confirm that:

• You have reviewed all product specifications and quantities
• The products are suitable for your intended purpose
• You have the authority to commit your organization to the purchase
• All delivery and billing information provided is accurate and complete

2.3 Modifications

Any changes to confirmed orders may be subject to additional charges and revised delivery schedules. Please contact your account manager immediately if changes are required.

3. EVALUATION GOODS

3.1 Evaluation Period

Products supplied for evaluation purposes must be paid for in full within 5 (five) working days from the date of delivery, unless alternative arrangements have been agreed to in writing.

3.2 Evaluation Terms

The following conditions apply to all evaluation goods:

• Evaluation products remain the property of TechTraders until fully paid
• Products must be maintained in resaleable condition during the evaluation period
• Risk of loss or damage passes to the customer upon delivery
• Return of evaluation goods may be subject to a restocking fee

3.3 Extended Evaluations

Requests for extended evaluation periods must be submitted in writing before the standard evaluation period expires and are subject to management approval.

4. STANDARD PRICING AGREEMENTS

4.1 Pricing Structure

TechTraders offers various pricing tiers based on:

• Volume commitments
• Payment terms
• Partnership level
• Product categories
• Market segment

4.2 Special Pricing Agreements (SPAs)

Qualified resellers may be eligible for Special Pricing Agreements subject to:

• Minimum order quantities
• Specific product focus
• Market development commitments
• Training and certification requirements

4.3 Price Protection

Price protection may be available on selected products and is subject to vendor policies and specific terms outlined in separate agreements.

4.4 Volume Discounts

Volume-based discounts are calculated per order and may not be combined across multiple orders unless specifically agreed to in writing.

5. PAYMENT SUSPENSION

5.1 Grounds for Suspension

TechTraders reserves the right to suspend credit facilities and require cash-on-delivery (COD) or prepayment in the following circumstances:

• Overdue payments exceeding agreed credit terms
• Exceeding approved credit limits
• Dishonored payments or returned checks
• Material changes in creditworthiness
• Breach of any terms and conditions

5.2 Notification

Where practical, we will provide written notice of account suspension. However, TechTraders reserves the right to suspend accounts immediately where necessary to protect our interests.

5.3 Reinstatement

Account reinstatement requires:

• Settlement of all outstanding amounts
• Review and possible revision of credit terms
• Management approval
• Updated credit application if required

6. CURRENCY AND PRICING CHANGE NOTICES

6.1 Currency Fluctuations

Prices for imported products are subject to currency fluctuations. TechTraders reserves the right to adjust prices based on exchange rate movements between quotation and invoicing.

6.2 Vendor Price Changes

Product prices may change due to vendor price adjustments. We endeavor to provide advance notice where possible, but some changes may be implemented immediately.

6.3 Notice Period

For contracted pricing:

• 30 days' notice for standard price increases where possible
• Immediate implementation for vendor-mandated changes
• Currency-related adjustments may be applied with shorter notice

6.4 Price Guarantees

Any price guarantees are subject to specific written agreements and may exclude certain factors such as:

• Exchange rate variations exceeding 5%
• Government-imposed duties or taxes
• Force majeure events
• Vendor end-of-life notifications

7. ADDITIONAL TERMS

7.1 Taxes and Duties

All prices quoted are exclusive of VAT and any other applicable taxes, duties, or levies unless explicitly stated otherwise. The customer is responsible for all applicable taxes.

7.2 Delivery Charges

Delivery charges are calculated based on:

• Order value
• Delivery location
• Urgency of delivery
• Special handling requirements

7.3 Minimum Order Values

Minimum order values may apply and vary by:

• Product category
• Delivery location
• Account type
• Payment terms

7.4 Returns and Cancellations

Returns and cancellations are subject to our Returns Policy and may incur:

• Restocking fees (typically 15-20%)
• Return shipping costs
• Vendor restocking charges

7.5 Special Orders

Non-stock or special order items:

• May require prepayment or deposit
• Are generally non-returnable
• May have extended lead times
• Are subject to vendor terms and conditions

7.6 Dispute Resolution

Any disputes regarding pricing must be raised within 7 days of invoice date. Disputed amounts must still be paid pending resolution to avoid account suspension.